Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them with the utmost care.

Kokoh Corevia collects and stores data that is essential to your trading experience. Our Privacy Policy below outlines how we collect and manage this information.

Our approach is built on the following key principles:

• To ensure complete transparency in how we collect and store your personal data:

We're committed to transparency about how we collect and process your data, so you can make informed decisions. Our clear guidelines and procedures ensure your information is handled responsibly throughout this website. Our policy details the specific methods we use, giving you concrete visibility into how your data is utilized. You remain in complete control.

We prioritize keeping you informed whenever necessary, as transparency is fundamental to our commitment to you.

Our knowledgeable team is always available to address any questions you may have about our services and processes, including our compliance with Indonesia regulations. Please feel free to reach out to us at: info@kokoh-corevia.com

• We do not use your personal data for any purpose other than what is outlined in our Privacy Policy.

We may process your personal data to enable core functions of Kokoh Corevia services, connect you with third-party trading platforms, maintain and improve our website and services, protect our legal rights, and fulfill regulatory obligations. We also process data as necessary to provide administrative and business support related to the services we offer you.

To provide you with better services tailored to your preferences and needs, Kokoh Corevia uses your personal data.

• To protect your personal data and secure your rights, you'll need to use our essential security tools:

You can contact us at any time to access, review, or manage all your personal data. We're able to modify or delete your information as needed, and we can also assist with transferring your data to you or a third party of your choice. We provide this support to help you fully exercise your rights to privacy and data control.

• Safeguard Your Personal Information

Our security infrastructure meets banking-grade standards with comprehensive protective measures in place. While we cannot guarantee absolute security, we remain committed to continuously enhancing our systems and strengthening our safeguards to maintain the highest level of protection for your account.

We maintain a comprehensive privacy policy and employ the highest level of security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data in accordance with applicable regulations.

Our policy applies to all identifiable natural persons whose data has been entrusted to us or to which we have access and may combine. This includes any individual who can be identified or has already been identified in relation to such data.

The processing of data, as outlined in our Privacy Policy, encompasses the storage, management, and organization of your personal information.

We do not collect or request personal information from individuals under 18 years of age, nor do we allow anyone under 18 to access or use our platform. If we discover any user account or information belonging to a minor, it will be deleted immediately.

2. What personal information do we collect and store?

When you register with us, we collect the necessary personal information to enable you to access our services. We may also request additional details to verify account ownership when needed. To maintain and continuously improve our service quality, we collect and analyze data about how you use our platform and its features, as well as information from our partner services.

You have no obligation to share your personal data with the company.

While providing your information is entirely voluntary, please note that choosing not to do so may limit our ability to deliver services and could restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personally identifiable information about you. However, we do gather data such as your account activity, IP address, and access timestamps. For maintenance, security, and support purposes, we retain system crash reports, browser information, and device type details associated with your account. We also record your account's language preference.

We collect and retain only the personal information you voluntarily provide when connecting to a third-party trading platform through our official website.

The personal information you've shared with third-party platforms may include your full name, address, phone number, and email address.

Why does the company need my personal data, and is it legal for them to collect it?

We collect, store, and process your personal information solely for the purposes outlined in our Policy. All processing activities comply with applicable laws in Indonesia.

Kokoh Corevia can only handle, process, and transmit your data in accordance with the applicable laws in Indonesia. The legal grounds for these activities are outlined below:

• By submitting your information to our company, you consent to the storage and processing of your personal data. You authorize us to transfer your data to our affiliated third-party trading platform partners as necessary. You acknowledge that you have agreed to the processing of your personal data for the purposes outlined in our privacy terms.
• To enhance our services, protect our legal interests, and pursue legitimate business objectives, we may need to collect and process your personal data.
• To comply with legal requirements, we need to process your data.

If you'd like to learn more about how the company processes your data, please feel free to reach out to us via email.

Below you'll find details on how we use your personal data, along with the legal basis for each use.

6. Sharing Your Personal Data with Third Parties

To provide anonymized data analytics and improve our services, we may share non-identifiable information with trusted third-party service providers for data storage, processing, user surveys, and related purposes.

When you request it, we may share your personal data with third-party services, including digital trading platforms. Their use of your information will be subject to their respective privacy policies.

To better serve our clients and improve our overall service quality, we may share personal information with our affiliated companies and trusted partners.

We may disclose your data to relevant legal and regulatory authorities as required by law or to protect the rights and assets of Kokoh Corevia, our partners, and other third parties.

In the event of critical business transactions—such as company sales, investment pursuits, or loan applications—we may share relevant data in a legally compliant and appropriate manner. This also applies to situations involving company mergers, restructuring, consolidation, or bankruptcy proceedings, in accordance with applicable law.

7. Cookies and Third-Party Services

We use cookies and similar technologies for site analytics and advertising partnerships, in compliance with applicable laws and industry standards.

Cookies are small files stored on your device when you visit our website. We use them to collect information about your browsing behavior and preferences, which helps us personalize your experience and remember your settings. This allows us to tailor our services to better suit your needs. Additionally, we use cookies for site analytics and gathering statistics to support our strategic planning efforts.

Our site uses two main types of cookies. Session cookies are stored only during your browsing session and are automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored in your browser even after you log off. They help us recognize you as a returning visitor and enhance your experience on our site.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies have been cleared or disabled

To delete or block cookies, you can adjust your browser settings. Select your browser below for step-by-step instructions on how to manage cookies.

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Disabling cookies may prevent certain features and functions of the site from operating properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this policy. We may store your information for an extended period in accordance with applicable local laws, regulations, and our company policies.

Your personal data may be shared with third-party trading platforms at your request for an initial period of 12 months. After this period expires, your data will continue to be shared for an additional 12 months, subject to your consent.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transfer of Personal Data to Third Countries or International Organizations

To provide our services and enhance security, we may transfer your personal data to third countries and international organizations using robust security protocols. We maintain the highest standards of data protection to safeguard your information and ensure you retain full legal rights and remedies in all circumstances.

All residents within the European Economic Area (EEA) are protected by comprehensive data protection and privacy safeguards.

• Data transfers always take place under the legal jurisdiction and authority of the EU, in accordance with standard data protection protocols established in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
• All data transfers between public entities and authorities are conducted in compliance with Article 46(2) and constitute a legally binding and enforceable agreement.
• The European Commission's Standard Contractual Clauses, as outlined in Article 46(2)(c) of the GDPR, establish the framework governing data transfers outside the EU. All data transfers under our service comply with these clauses. You can review the complete clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For detailed information about the specific security measures implemented by the company to safeguard your personal data during international transfers, please submit a request via email to info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected through advanced technical and organizational safeguards that follow industry best practices. These measures are designed to prevent unauthorized access, accidental damage, loss, or alteration of your information.

While we implement the highest standards of data protection in accordance with applicable laws, we cannot guarantee that your personal data will remain completely error-free in all circumstances. Therefore, we are not liable for any unauthorized disclosure, loss, or consequential damage to your personal data, including incidents beyond our control such as transmission errors, unauthorized third-party access, or similar unforeseen events.

When we receive legally binding requests from regulatory or legal authorities, we may be required to disclose your personal data to these bodies. Once your data is shared in compliance with such legal obligations, we have no control over how those authorities handle, store, or protect that information.

While we employ industry-standard security measures to protect your data, any information transmitted over the internet carries inherent risks and cannot be guaranteed as completely secure. Kokoh Corevia cannot provide absolute assurance regarding the security of data transmitted online.

11. External Website Links

This website contains links to third-party applications and websites that are not affiliated with us and operate independently of our company. Please be aware that our privacy policy does not extend to these external sites. They maintain their own data collection and processing procedures, and we are not responsible for their practices. We recommend reviewing their terms before proceeding.

Before sharing any personal information on a website, always review the privacy policy to understand how the company collects, uses, and processes your data. Make sure their practices align with your preferences and privacy priorities. Any personal data you decide to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify our privacy policy at any time. Any changes will be communicated through our website and other relevant channels. The updated privacy policy will be posted on the website and become effective immediately upon publication, unless otherwise specified.

13. Your Personal Data Rights

You maintain complete control over your personal data, including the ability to verify its accuracy, correct any errors, and choose to delete or restrict how we process your information.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights outlined herein. You may exercise these rights at any time by sending an email to the address below.

Accessing Your Rights

If the personal information you've provided to us is accurate, you can access it at any time. All your personal data that we process is available to us and can be verified.

You can request your personal data at any time for verification purposes, and we'll provide it to you in electronic format. If you request additional copies of your processed data beyond the first copy provided, a reasonable administrative fee may apply.

The company respects legal rights and privacy protections while safeguarding the rights and freedoms of all individuals. We reserve the right to restrict or deny access to personal data if such access would infringe upon the rights of others.

Right to Correct Errors

You can correct any errors or incomplete information in your personal data yourself, or the Company can assist you in making these corrections to ensure your data is processed accurately.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or beyond legal requirements. 2) Upon your request to have the data removed, provided the Company has no legal obligation to retain it. 3) If you withdraw your consent to data processing by us, even if the processing is lawful and serves our legitimate interests or those of a third-party provider. 4) If we are required by law to delete your data.

The right to deletion may be limited where required by EU law, member state legislation, or where data retention is necessary for legal claims or their defence.

Right to Restrict Data Processing

You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.

When you request that we restrict the use of your personal data, we will delete it except in the following circumstances: 1) where applicable law in the European Union or a Member State requires us to retain it; 2) with your consent, if retention is necessary to defend or pursue legal claims; 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you've provided and consented to, including data processed through automated systems.

You have the right to request the transfer of your personal data to another company or organisation, provided it is technically feasible. This request does not affect your right to have your data deleted. However, this right cannot be exercised if doing so would infringe upon the rights or freedoms of another individual.

Right to Challenge Data Processing

While the Company has the right to pursue its legitimate interests or those of our service providers, you have the right to object to the processing of your personal data and request that it be stopped. However, this right does not apply if there is a compelling legal reason to continue processing—such as defending against or exercising legal claims. In such cases, we may continue processing your personal data as necessary.

You may request at any time that your personal data not be used for direct marketing purposes.

Right to Withdraw or Decline Consent

You have the right to withdraw your consent to our processing of your personal data at any time, with immediate effect where applicable. Please note that this withdrawal does not affect any data processing that occurred before you made your request.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in the processing of your personal data, you have the right to lodge a complaint with the supervisory authorities established by European Union Member States. You may submit your complaint to the relevant authority at any time.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or the laws of individual Member States.

When you request access to your personal data and how it's processed, we'll provide the information you've requested as outlined in Section 13 of this policy. We may extend this period by up to two months depending on the volume and complexity of your request. If an extension is necessary, we'll notify you within one month of receiving your request.

We will provide the requested information to you electronically at no cost, except where prohibited by law or as outlined in Section 13. We reserve the right to charge a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.

We reserve the right to request additional identity verification if there is reasonable doubt about the person making a data request, in accordance with data protection and security requirements.